Lot-1-21, Setia Spice Canopy, Jalan Tun Dr. Awang (+60)4-611 8919

Uniqueness of Our Innovative H Ambulatory Care Centre

H Ambulatory Care Centre at Setia SPICE, Penang

H Ambulatory Care Center is not exactly a hospital, neither it is a normal outpatient clinic. It stands in-between, and falls under the category of Ambulatory Care Center by definition.

It is an excellent choice for patients whose sicknesses are too severe to be treated as outpatients in a conventional clinic and at the same time do not need a high cost, less personalised sophisticated hospital with multidisciplinary management.

Furthermore, hospital charges had escalated to a level that raises significant concern among patients, insurance companies and generous employers who pay the medical expenses of their employees.

The benefits of this category of care center go beyond just cost saving. Being not too big, not too complex, and low patient volume medical center, HACC is intrinsically easier to manage with smart management to ensure value care and a more personalised human care with optimal communication that can be very comforting and satisfying.

Naturally, within such set-up, clinical decisions would have to rely more on human (doctor's) decisions based on patient's detail history and physical findings which are often the most important pointers of the patient's diseases. The management of the patients would naturally be more human-based, or in other words, less mechanical. The use of expensive high-tech equipment may often be rendered irrelevant.

The relatively low number of patients to each doctor and paramedical personnel would allow more time for effective communication. This augurs well with the HACC's final mission to gradually help their patients to go beyond 'sickcare' -- towards healthcare to prevent occurrence or recurrence of diseases.

Patients with more severe diseases who require more prolonged, complex and multidisciplinary management shall be appropriately referred to the most relevant conventional hospitals of their own choice based on truthful information provided by HACC doctors. The patients' autonomy to decide upon their choice of doctor and hospital shall be duly respected.

The value-added features of an ambulatory care center shall naturally enable it to gain popularity and develop into a gateway to conventional hospitals.

Indeed, HACC is an idea whose time has come to effectively address the many problems plaguing the existing healthcare models.

Written by,
Dr. Victor Ti
H Healthcare Group